Writing from a strategy and technology consulting firm — on operations, decisions, systems, automation and AI, drawn from the work itself.
Abrams & Luchanski is a strategy and technology consulting firm based in San Diego, California, that advises businesses on complex strategic and operational problems and helps implement the solutions — including the software, through its technology division, Nexos.
Not every broken process needs custom AI. Some need software you can buy tomorrow; some need a small automation; a few justify a build. Here's how to tell which one you're looking at before you spend.
Most "AI strategies" start with a tool and look for a problem. An audit does the opposite — it starts with your actual workflows and finds the handful worth automating. Here's exactly how ours runs.
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
The most expensive thing in most businesses isn't a big broken process — it's a hundred small ones, each moving data from one screen to another by hand. That tax is quiet, constant, and the easiest thing to stop paying.
A chatbot that answers is easy. An agent that completes a back-office task — intake to done, without a human babysitting each step — is a different kind of system. Here's what separates the two.
An automation that runs isn't the same as an automation that works. Most AI deployments fail quietly — still running, just doing the wrong thing. Here's how to measure whether yours is earning its keep.
You don't need a machine-learning department to run AI in-house. You need the right model for the job, honest hardware sizing, and someone to wire it into the tools you already use. Here's how private AI actually gets deployed.